SHIPPING & RETURNS
UK delivery methods & costs
We produce our products within the UK. Once dIspatched, they make their way to you via the below delivery methods:
3 - 6 Business days.
Royal Mail Signed For 2nd Class
1-2 Business days
Royal Mail Tracked 24Hs
*Note: Production time is typically 1-3 business days. (It can take longer due to high number of orders over the holidays)
These estimates include production time.
Returns & cancellations
If you’re not happy with your order please let us know within 7 days of receipt of the parcel. For non-personalised products, we accept returns within 28 days of receipt of the parcel, please email firstname.lastname@example.org to start the return process.
To allow us to assist you, please email email@example.com with clear photographs if applicable, as this will help us work out a resolution for you as quickly as possible.
Please refer to our Refund & Returns Policy in our Terms & Conditions for more details.